This Privacy Policy explains how Pure Technology Inc. (“Pure Technology,” “we,” “us,” or “our”) collects, uses, and protects your information when you visit purebrain.ai or use our PureBrain AI service. We believe in plain language – this document is written to be understood, not to bury important information in legalese.

If you have questions about anything here, you can reach us directly at support@puremarketing.ai.

1 Information We Collect

Conversations with PureBrain

When you interact with our AI assistant on purebrain.ai, the content of those conversations is logged. This includes the questions you ask, the context you share, and the responses the AI provides. We use this data to improve service quality and train our systems.

Important disclosure: Conversation data is transmitted to our internal analytics infrastructure (servers we control) for analysis and service improvement purposes. This data does not include payment information.

Email Addresses

If you subscribe to The Neural Feed (our newsletter) or fill out a contact form, we collect your email address. We use this to send you communications you requested, along with updates about PureBrain.

Business Information (Enterprise Inquiries)

If you submit an enterprise inquiry, we collect your name, company name, job title or role, and use case information. This helps us understand your needs and respond appropriately.

Payment Information

If you subscribe to a PureBrain plan, your payment is processed entirely by PayPal. We do not receive or store your credit card or banking details. PayPal handles all payment data under their own privacy policy.

Technical and Usage Data

Like most websites, we automatically collect certain technical information when you visit:

This data is collected through Cloudflare (our security and CDN provider) and WordPress analytics.

2 How We Use Your Information

We do not sell your personal information to third parties. We do not use your information for unrelated advertising.

3 Third-Party Services We Use

We use a small number of third-party services to operate PureBrain. Each processes data according to their own privacy policies:

Service Purpose Data Shared
PayPal Payment processing for subscriptions Billing information only (we never see card numbers). PayPal Privacy Policy
Brevo (Sendinblue) Email marketing and newsletter delivery Email address, name, company, and list preferences. Brevo Privacy Policy
Cloudflare Website security, CDN, performance IP address and traffic metadata. Cloudflare Privacy Policy
sageandweaver-network.netlify.app AI conversation analytics (we control this service) Conversation content. This is infrastructure operated by Pure Technology for internal AI improvement purposes only.
GoDaddy / WordPress Website hosting and CMS Standard server logs and WordPress usage data. GoDaddy Privacy Policy
Google Forms Enterprise inquiry intake (secondary) Enterprise form responses. Google Privacy Policy
Note about sageandweaver-network.netlify.app: This analytics service is operated directly by Pure Technology. It is not a separate company receiving your data – it is our own infrastructure used to process conversation logs for AI quality improvement. All data on this service is controlled by us.

4 Cookies and Tracking

What We Use Cookies For

What We Don’t Do

We do not run third-party advertising trackers. We do not use retargeting pixels from Meta, Google Ads, or similar platforms on purebrain.ai.

Cookie Control

Most browsers allow you to control cookies through settings. Blocking certain cookies may affect the functionality of PureBrain (for example, session state in the AI chat). You can learn how to manage cookies in your specific browser through your browser’s help documentation.

5 Data Retention

If you would like to request deletion of your data before these standard retention periods, see the Your Rights section below.

6 Your Rights CCPA – California

If you are a California resident, the California Consumer Privacy Act (CCPA) provides you with specific rights:

Right to Know

Request details about the categories and specific pieces of personal information we have collected about you.

Right to Delete

Request that we delete your personal information, subject to certain exceptions required by law.

Right to Opt-Out

We do not sell personal information. No opt-out from sale is required, but you may contact us to confirm this.

Right to Non-Discrimination

We will not discriminate against you for exercising any of your CCPA rights.

To exercise these rights, email support@puremarketing.ai with “CCPA Request” in the subject line. We will respond within 45 days.

7 Your Rights GDPR – EU/EEA

If you are located in the European Union or European Economic Area, you have rights under the General Data Protection Regulation (GDPR):

Right of Access

Request a copy of the personal data we hold about you.

Right to Rectification

Request correction of inaccurate personal data we hold about you.

Right to Erasure

Request deletion of your personal data (“right to be forgotten”) where no legal basis for retention exists.

Right to Data Portability

Request a machine-readable export of the data you have provided to us.

Right to Object

Object to processing of your data for certain purposes, including direct marketing.

Right to Withdraw Consent

Where processing is based on consent, withdraw that consent at any time without affecting prior processing.

Legal basis for processing: We process your data on the basis of contract performance (managing your subscription), legitimate interests (improving our service and maintaining security), and consent (newsletter subscriptions).

To exercise your GDPR rights, email support@puremarketing.ai with “GDPR Request” in the subject line. We will respond within 30 days. You also have the right to lodge a complaint with your local data protection authority.

8 Children’s Privacy

PureBrain is designed for business professionals and is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13.

If we become aware that we have inadvertently collected information from a child under 13, we will delete it promptly. If you believe we may have collected such information, please contact us immediately at support@puremarketing.ai.

9 Data Security

We take reasonable technical and organizational measures to protect your information. Our security practices include:

No system is perfectly secure. If you have reason to believe your information was compromised, please contact us at support@puremarketing.ai immediately.

10 Changes to This Policy

We may update this Privacy Policy as our services evolve or as legal requirements change. When we make material changes, we will:

Continued use of PureBrain after changes are posted constitutes acceptance of the updated policy.

11 Contact Us

For privacy questions, data requests, or concerns about how your information is handled, please contact:

Pure Technology Inc.

Name: Jared Sanborn, Founder & CEO

These practices are governed by our Terms of Service. For questions about our terms, please review that document or contact us using the information above.

Company: Pure Technology Inc.
Location: New Jersey, USA
Website: purebrain.ai